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ABANDONED CART EMAILS

Abandoned Cart Emails are automated email reminders sent to customers who added items to their cart but did not complete the purchase. They help increase sales because 75% of buyers intend to return. The standard practice is to send 2-3 reminders. The first email is sent immediately after the cart is abandoned; if sent within 20 minutes, conversion rate can be as high as 5.2%. The second email is sent 1-3 days later, and the third 4-7 days. The last email reminds the customer that their selections will not be saved and that the item may not be in stock. Coupon codes may also be given as an incentive.