You may have created an amazing online Shopify store, so much so that your loyal band of happy customers are leaving some great reviews. However, since there is so much fake information, and an ever-increasing number of scammers out there, your potential customers may doubt the authenticity of these reviews - especially if they suspect that some of them may not be genuine.
So, without genuine product reviews right next to your product your shop visitors will lack the proof and the confidence to make a purchase. So, the big question is this: how to get real product reviews on Shopify?
Continue reading to learn more.
How to get product reviews on Shopify?
Just sitting and waiting for your customers to take the initiative, and give your product a review may not be the most efficient way of building your social proof.
If you really want to boost your online store sales, a really great product review app is a vital tool to have in your armoury. These apps send automatic review requests to your customers making the whole review collection process easy and fast. Scroll down to discover the best Shopify reviews apps on the market.
1. Loox ‑ Photo Reviews
Loox is allegedly the best Shopify review app available (according to Shopify app store reviews in September 2020). In fact, the numbers talk for themselves - Loox has been used by 90,000 Shopify store owners. It not only adds a user’s review but also a photo of your satisfied customer right next to it.
The photo review galleries look very appealing too (at least to us!). Check out the screenshot from the Shopify demo store:
Features
- With a single click import product reviews and photos from any source
- Fully responsive - reviews and photos will load smoothly and look perfect on any device
- Automatic, fully-branded review requests and reminders
Price: paid version from $9.99 per month. No free plan available.
Free trial: 14 days
Review score on Shopify: 4.8 out of 5 (5394 reviews)
2. Ali Reviews
Ali Reviews is a professional and user-friendly product review app with an average rating of 4.9 stars. With Ali Reviews, your customer reviews can be shown on all pages. The app has review collection features, such as sending review requests via emails and SMS. You can also motivate your customers to leave raving reviews by rewarding them with a discount.
The big advantage of this app is the ability to display personalized reviews based on customer info (location/ AOV/ total spending) or on-site behavior (products in cart, viewed products). It increases customer confidence in the purchasing process and aids in the reduction of cart abandonment rates.
Features
- Collect reviews by sending customizable and automated review request emails/SMS
- Reward customers with discounts for photo reviews to increase retention
- Feature reviews on home, product, or all pages with stunning review widgets
- Display personalized reviews based on customer info or on-site behavior
- Show product reviews and ratings on Google Shopping ads
Price: Paid version from $9.90 per month.
Free trial: 7 days
Review score on Shopify: 4.9 out of 5 (7070 reviews)
3. Stamped.io
The Stamped.io app is another great option to collect reviews. It’s a designated tool to collect and grow your social proof. The app is trusted by some of the fastest-growing brands on Shopify and Shopify Plus, e.g. Rhone, Colgate, SodaStream, and others. What is special about Stamped.io is that it offers an exceptionally broad choice of user-generated content.
From product reviews, Instagram shoppable gallery, net promoter score, to check out reviews. It also offers 10+ widgets to choose from, helping your reviews to boost conversion and create trust.
Features
- Mobile-optimized to perfection, super responsive with any theme
- 10+ widgets available, such as Carousel, Side Drawer, All Reviews page, and more!
- Fully personalized to fit your branding - use your own logo, layout, font, colours
- Free text search - customers may browse all existing reviews
- Not the cheapest, but worth the money
Price: paid version from $19 per month.
Free plan with limited features available.
Review score on Shopify: 4.9 out of 5 (3966 reviews).
4. Fera.ai ‑ Photo Reviews
Fera Product Reviews App is one of the best product review apps to arrive in 2021. Not only does the Fera Product Review App have a 4.9/5 star rating, but it has been used by over 10,000 Shopify stores.
Fera allows Shopify stores to automatically collect video, photo, and text reviews and lets store owners incentivize their reviews with loyalty points, cash back, and discounts.
The photo galleries and reviews look ‘out of the box’ and can be fully customized too!
Features
- Request video and photo product reviews as well as regular reviews
- Display video, photo and product reviews on desktop and mobile
- Have your product reviews show up as rich snippets on Google
- Easy-to-set up automatic review requests that are branded, and filled out on your website
Price: Free version available, Plans start at $9/month.
Free trial: 14 days
Review score on Shopify: 4.9 out of 5 (2718 reviews)
5. Judge.me
Judge.me is another great example of Shopify apps designed to grow your e-commerce store with the help of product reviews. It’s one of the most affordable solutions on the market with all the essential features. Judge.me offers a forever free version with SEO rich snippets, review import and more, as well as a paid version for $15 per month. It’s a great choice for those online Shopify store owners looking for the best free, or affordable product review app.
See all the features at work with Judge.me:
Features
- Text, photo, and video product reviews plus automatic reminders
- Unlimited review requests, orders, and imports
- 24/7 email and chat customer support
- Q&A and custom forms
Price: paid version - fixed price $15 per month.
Free plan forever with loads of features available.
Review score on Shopify: 4.9 out of 5 (2835 reviews)
6. Yotpo
Yotpo app is another e-commerce tool that has amazing Shopify reviews. It stands out from the crowd with a feature allowing you to collect reviews for multiple products with one click. Customer feedback may be collected either by sending an automatic email request or directly on-site. Another great feature of Yotpo is that it also offers SMS marketing solutions.
Besides all the great extra features, this app does the hard work for you by digging for and publishing reviews, ratings, photos, and questions and answers from your customers. It is available with a wide range of pricing options.
Features
- Reviews, ratings, Q&A, photos, and videos at key conversion spots across your website
- Showcase customer content on-site
- Share your best customer content on social media e.g. Facebook & Instagram
- Make well-considered decisions with the help of strong analytics tools
Price: paid version from $19 per month.
Free plan with limited features available.
Review score on Shopify: 4.7 out of 5 (2253 reviews)
7. Photo Reviews & Testimonials
Photo Reviews & Testimonials is not just another app from the Shopify store, Photo Reviews & Testimonials is 3 in 1 app. It does everything you need - collect reviews, collect testimonials, and help to boost sales. The app provides an option to upload product photos, together with reviews and testimonials, from your customers.
You may then use and showcase these reviews and photos on your store’s homepage, or any other relevant page. There is also a feature which allows you to reply to the review. Use it to add even more authenticity to your Shopify store.
See Photo Reviews & Testimonials in action at the demo store:
Features
- Collect not only reviews but also testimonials
- Reply to the product reviews - add even more social proof and authenticity
- Use a verified user tag next to reviews to boost trust
- Both email and on-site review requests for a smooth review collection
Price: paid version from $9,99 per month.
Free plan with limited features available.
Review score on Shopify: 4.9 out of 5 (232 reviews)
8. Rivyo
The Rivyo product review app may not be the richest in features, but it is a very well rated Shopify product. This app will mostly benefit those who own a brand new Shopify store or already have one on Amazon or AliExpress. This is because Rivyo can only import product reviews from the above.
It allows you to track your emailed review request status e.g. sent, delivered, opened, or clicked. Rivyo also gives you day to day real-time reports, including all the data of total published/unpublished reviews. The app is incredibly affordable making it one of the best bets for those new to the market.
See Rivyo in action:
Features
- Bargain - only $5,99 per month for the paid version
- Great integration with Amazon (also AliExpress) - very easy to migrate reviews for Amazon online store owners
- Google search friendly widget - will help you sell more by displaying your products on Google search
- Display your most positive reviews as testimonials anywhere in your store.
Price: paid version from $5,99 per month.
Free plan with limited features available.
Review score on Shopify: 4.9 out of 5 (1246 reviews)
9. Growave
Growave is one of the best Shopify apps available. Growave honestly cares about your customers. It’s an all-in-one marketing platform to grow your traffic, engage customers, and sell more. Photo product reviews, wishlists, social media like Instagram feeds - all of these features are included. You may also launch your own loyalty programs with a collection of points to skyrocket your customer engagement.
Features
- Boost your traffic with a referral program - make your product review go viral by rewarding your customers for shares on social media
- Lift your sales to another level using your customer-generated content
- All-in-one marketing platform to reach, engage, and turn your customers into conversions
- Exceptionally easy setup and configuration
See Growave advantages in action:
Price: paid version from $29,99 per month.
Free plan with limited features available.
Review score on Shopify: 4.9 out of 5 (1133 reviews)
10. Opinew
The Opinew app helps to import customer reviews from AliExpress, eBay, and Amazon. It also automates the process of creating product review collections. Besides text and photo reviews, the app also offers video customer reviews.
This feature doesn’t create any negative impact on the store’s performance as the app is not making any requests on the opened page. Another really cool thing about Opinew is that all customers, no matter the plan, get the same features, but on different scales.
Check out how cool your reviews may look if you choose Opinew:
Features
- Video reviews - stand out from the crowd with something extraordinary
- Same features (just in various scale) to all customers - no matter their subscription plan
- Works flawlessly with any selected theme
- Import reviews from AliExpress, Amazon, eBay with a single click
- SEO friendly - boost your search rating on Google
Price: paid version from $ 9 per month.
Free plan with a limited amount of features available.
Review score on Shopify: 4.9 out of 5 (690 reviews)
11. Enorm photo reviews
So far Enorm is the only free app that offers photo product review functions. And that’s not all. Enorm, unlike other product review apps, allows the store owner to display up to 4 separate photos next to reviews. Besides product and photo reviews, it also offers site reviews.
The app is fully customizable to match the layout and design of your store. You may add a slider, grid, choose the color of the star rating, and do much more to engage your customers. And, the best part is that it’s FREE!
Take a look at some sample stores to get a better idea of the look and feel of Enorm reviews:
Features
- Import your reviews from a single CSV file. Customer service support may help you with this too
- Level up your trust - post not only product & photo reviews but site reviews too
- Make it as you want it - the app is truly customizable
- It’s FREE
Price: FREE. PRO version on its way
Review score on Shopify: 4.9 out of 5 (423 reviews)
12. Reputon
Well, this time the name says it all, right? Reputon (like all the apps in this blog post) is all about improving your online store’s reputation. Shop owners know that there’s always someone willing and ready to complain about everything, thankfully, Reputon focuses on your happy customers. The app will redirect them to your selected review site - e.g. Yelp, Google reviews, Trust Pilot, Facebook reviews page, Foursquare, SiteJabber, etc.
Reputon even helps with negative customer feedback. These reviews are redirected to a private feedback form before being published on Google,Trustpilot, and social media channels.
Take a look how Reputon can help fix a brand’s reputation:
Features
- Skip negative reviews. Receive and publish only 4-5 star ones
- Available in more than 10 languages
- Add more trust and engagement with your brand - add your logo to the automatic survey email
- Unlimited review sites list offers suggestions to your customers
Price: paid version from $ 9,99 per month.
Free plan with most of the features available.
Review score on Shopify: 4.8 out of 5 (398 reviews)
13. Reviify
Reviify is another Shopify review app for AliExpress online shop owners. It offers great integration with AliExpress, meaning importing reviews from the platform takes only seconds and zero effort as the task is performed automatically. Also, you can choose to import only the best reviews. It’s a simple Shopify product which can help you to build or strengthen your brand, and boost sales.
Here’s how Reviify looks in action:
Features
- Simple to use integration with reviews from AliExpress
- Let your users get exactly what they are looking for by migrating their preferences from AliExpress
- Have all reviews handy in a single dashboard
Price: paid version from $ 4 per month.
Free plan with most of the features available.
Review score on Shopify: 4.7 out of 5 (179 reviews)
14. Editorify
This Shopify app is designed for dropshipping business owners. Thanks to its awesome and powerful features, Editorify could be nominated as one of the best Shopify mobile apps. Using this tool you can import reviews & star ratings from multiple sources, such as, AliExpress, Alibaba, Etsy, Dhgate, Taobao, and many more.
Editorify allows you to import photos and place them next to your products. Even more, with this tool, you can add Youtube explanatory videos to spike extra trust in your brand.
See Editorify in action:
Features
- Import reviews from many sources: AliExpress, Alibaba, Etsy, Dhgate, Taobao, and many others
- Rate reviews and only display the best ones - a filter function sorts reviews automatically
- Import explanatory Youtube videos - add even more trust to your brand and products
Price: paid version from $ 9,95 per month.
Free plan with limited features available.
Review score on Shopify: 4.8 out of 5 (320 reviews)
15. Helpfulcrowd
This is the choice for those who are looking to improve their products’ search results on Google. You should definitely consider downloading Helpfulcrowd if you want to rank higher than your competitors. Get your store discovered in organic Google searches with SEO rich snippets. The application combines all multiple user-generated content - both text, photo product reviews, videos, and Q&A.
This combination of the above will serve as a significant amplifier of both engagement, traffic to your store, and conversions. The app is extremely rich in features so it’s sure to satisfy even the pickiest of store owners.
Don’t believe it? See it yourself in these sample screens:
Features
- Engage your customers with star ratings and reviews
- Localize your store - Helpfulcrowd offers 28 storefront languages
- Boost traffic, engagement, and conversions – from organic search, social media, and onsite
- Great, customizable review widgets
- Recommended products
- And much more…
Price: paid version from $ 14,99 per month (offers some good deals for yearly subscriptions)
Free plan with many features available.
Review score on Shopify: 5.0 out of 5 (198 reviews)
16. Kudobuzz reviews
You guessed it right - Kudobuzz is another product review Shopify app. But, not exactly. Though it has all the attributes needed to collect reviews, import and publish them, the app offers even more. Besides ‘traditional’ reviews sources - Amazon, Google, Facebook, and others, Kudobuzz lets you import reviews from the popular Etsy platform.
Those looking for unique and authentic content will be glad to use Kudobuzz. All review ratings are indexable by search engines, such as Google, and help boost brand performance in search engine rankings.
Features
- Make the most of your existing social media reviews - easily import them from Facebook, Google+, Yelp
- Use coupons - reward your customers a discount or gift for writing their precious reviews - this is sure to help them remember and return to your store
- Share the best reviews on your social networks to boost engagement with your brand
See features visualized in the images below:
Price: paid version from $ 12,99 per month
Free plan with many features available.
Review score on Shopify: 4.6 out of 5 (306 reviews)
Conclusion
So, if you made it this far you may have noticed that there are more than a few apps for Shopify product reviews to choose from. And there’s even more out there on the market!
Though it might seem difficult choosing one Shopify product review app for your online store - why not just give them a try - based on our recommendations. Don’t forget, almost all apps are sure to have free trials, so there’s no risk. Some are even completely free. Test one for a week and then another, you’re sure to find at least one from this list that will match your needs and help bring your store to the next level.
